Privacy Policy

Introduction

StreamBackdrops is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website streambackdrops.com (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

We may collect information you provide directly to us, such as when you contact us through email or contact forms:

• Name and email address when contacting support
• Messages and feedback you send to us
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information:

• Browser type and version
• Pages you visit and time spent on our site
• Referring website information
• Device information (mobile, desktop, etc.)
• Interaction events such as image previews, downloads, category filters selected, pack sizes viewed, and checkout initiations — used solely to improve site performance and content
• Search queries entered on our site

How We Use Your Information

We use the information we collect to:

• Provide and maintain our Service
• Respond to your inquiries and provide customer support
• Improve our website and user experience
• Analyze usage patterns and site performance
• Comply with legal obligations
• Protect against fraud and abuse

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website (hosting, analytics, etc.)
• Payment Processing (Stripe): When you purchase HD images, your payment is processed by Stripe, Inc. Stripe receives your payment details and billing information directly. StreamBackdrops does not store your card details. Stripe's privacy policy is available at stripe.com/privacy.
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition, your information may be transferred

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences
• Visitor ID (sb_visitor_id): An anonymous, randomly-generated identifier stored in your browser's local storage to understand return visit frequency. Cannot be used to identify you personally.
• Download Counter (sb_download_count): Tracks the number of free images downloaded in your current session to enforce fair-use limits.
• Subscription Token (sb_sub_token): Stored locally if you purchase a subscription, to authenticate your download access without requiring a login.
• Wishlist (sb_wishlist): Stores the IDs of HD images you have saved to your wishlist. This data never leaves your device — it is not transmitted to our servers.

You can clear all locally stored data at any time through your browser's settings. Doing so will remove your wishlist, download count, and subscription token.

We do not collect or store IP addresses.

Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure hosting infrastructure
• Regular security audits and updates
• Limited access to personal information

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Objection: Object to certain types of processing

To exercise these rights, please contact us at the information provided below.

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us: